Objective
To obtain a position in web design that will allow me to create aesthetically pleasing designs while empowering me to make them functional for the audience
SUMMARY OF SKILLS AND QUALIFICATIONS
- An earned reputation of clean coding skills with particular strengths in Html, Xhtml, Css, JavaScript, Php, Coldfusion, Xml, Ajax, and more
- Versatile in the CS3 and CS4 Adobe MC Suite, a pro with a PC, and capable with a Mac
- Great content and marketing contributor as a writer for 10 years
- Flash and Action Script experience, with a talent for the animated visual experience
- Well rounded set of CMS experience such as Drupal, Joomla, and Contribute
- Excellent knowledge of databases, from extensive work in Excel, to modern day databases such as MySql and Microsoft SQL Server
- Ten years of client service experience, including six years of financial service industry experience, and nearly two years of exposure to web support
- A dynamic range skill-sets from financial services and skilled trades to web design
Education
2008 – 2010 New England Institute of Art, Brookline, MA
- Dual Certificate program in Web development and Advanced Web Development
1998 – 2000 Merrimack College, North Andover, MA
- Program in Business Administration
PROFESSIONAL EXPERIENCE
2008 –present Freelance Web Designer; Boston, Ma
- Offering clients the full range of web design services including:
Web Page Design/Development, Graphic Design, Content writing, Search
Engine Optimization, Database Development, Ecommerce solutions, Coding and
website hosting, and Analytics Monitoring Services
- Utilizing the latest and greatest web development technologies such as
Actionscript 3.0, Flex 3, Flash Catalyst, CSS 3, and Ruby on Rails, yet
maintaining core disciplines such as HTML (including tables) and JavaScript
- Continuing to develop contract relationships with design firms such as Spring Design Studio, Purposeful Technologies, and Backbone Media
- Samples of client site can be found at the following URL's: centersalon.com, honeydohandymanonline.com, kuchefski.com, and abarisfinancialgroup.com
2008 – 2009 Online Client Service Representative – Fidelity Investments;
Contract through Veritude, Marlborough, MA
- Provided clients website support for clients of qualified retirement plans such as a 401(k)
- Helped clients access their online Fidelity accounts and provided direction towards the account information at the client’s request
2006 –2009 Honey Do Handyman Service, Groveland, MA
- Providing a wide array of trade services ranging from general carpentry to overall home remodeling
- Commercial clients include: Nokia, Sovereign Bank, and Intuit
2005 – 2006 Investment Control Analyst/Collateral Manager
Grantham, Mayo, Van Otterloo; Contract through Robert Half Co, Boston, MA
- Extensive reporting to aid in external audit requests and third-party oversight
- Assisted internal trading by providing daily balance sheets for all GMO funds
- Promoted to sole manager of the daily collateral exchanges between brokerages, custodians, and the internal trading group
- Developed MS Excel macros utilizing Bloomberg, to manage daily value changes of SWAPS and option derivatives held within each fund
- Handled the internal and external operations of margin calls for multiple funds in a daily, time-sensitive environment
2005 Expense Analyst Massachusetts Financial Services:
Contract through Robert Half Co; Boston, MA
- Managed the control and accounting of the operational expenses of a mutual fund, with specific emphasis on accuracy and cost reasonability within a strong team environment
- Developed a network of high-level contacts by interacting with departmental leaders throughout the entire company
2004 – 2005 Copyright Software Office Manager, Official Software; Cambridge, MA
- Managed all facets of operations, sales, and customer service with regards to processing, decision making, and the implementation of marketing objectives for a website that facilitated copyright applications
- Ran several successful marketing campaigns, most notably a promotion directed specifically toward law firms with a focus on intellectual property
2004 Compliance Analyst, John Hancock Financial/ Signator Investors
Contract through KNF&T Financial; Boston, MA
- Reviewed mutual fund trades between 1999–03 to ensure that accurate breakpoint sales charges were assessed on the trades
- Helped to facilitate the merger between Manulife and John Hancock
2002 – 2004 Annuity Service Specialist, Manulife Financial; Boston, MA
- Fielded incoming calls for the annuity contracts of external clients
- Implemented divisional training courses to provide accurate information for regulation compliance for annuity tax implications
2001 Executive Wholesale Support, Putnam Investments; Andover, MA
- Relationship Manager between external brokers and Putnam’s Wholesale Division
- Maintained company standard of 100% accuracy and timely resolution
2000 – 2001 Advisor Service Representative, Putnam Investments; Andover, MA
- Operations liaison fielding service calls from external shareholders and brokers
- Became the top-ranked representative in statistics for call production and phone quality scores, earning additional responsibilities such as call monitoring, and team quality advisor
- Worked as a team leader for the department; responsibilities included oversight of employee relations, expediting escalated service issues, and prompt resolution of time sensitive trades
